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ACT 2010 SETUP PROBLEM

New Member
Posts: 7
Country: Turkey

ACT 2010 SETUP PROBLEM

HELLO 


We working with Windows 7 Professional  and Oficce 2007  This problems we have we can find never solutions.

 

  ACT 2010 I will install act the coming this error .  Setup has encountered an error. Please contact support on final of the setup . .

 

  We opening ACT we will open the demo database  the error is object reference not set to an instance of object .  Please help us. 

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: ACT 2010 SETUP PROBLEM

First, since there was an error with the installation process, you will need to determine if the SQL program installed correctly.  To do this: click on Windows Start > enter 'services.msc' into the Search field, hit enter > scroll to locate 'SQL Server (ACT7)' service.  Is it listed and is it 'Started'.  If listed and not started, right click on it and select 'Start'.  If it is not listed, the SQL installation was not successful and will need to be addressed.

 

If SQL is in place, you may need to rebuild your ACT! Preference files.  See this article for instructions (note: use the Manual process): KB Article 14770

Greg Martin
Sage
New Member
Posts: 7
Country: Turkey

Re: ACT 2010 SETUP PROBLEM

SQL Server (ACT7)' service is worked and installed. Please help us for the solution .