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ACT 2010 Premium Extremely slow

New Member
Posts: 6
Country: Canada

ACT 2010 Premium Extremely slow

We just upgraded our company of 6 users to ACT Premium and so far are very disappointed. The program is very very sluggish and response time is endless.

 

Two questions:

 

Does adding more memory to the server upon which we run it through Citrix help and

 

Will Sage do a product update/upgrade that will make it faster?

 

 

 

 

Silver Contributor
Posts: 1,813
Country: USA

Re: ACT 2010 Premium Extremely slow

Extremely slow is not a characteristic behavior of ACT 2010.  Adding memory could help depending on what you have currently.

 

We offer ACT hosting over Citrix. If you would like to have a test account to log in and make a comparison, please let me know.  We have found the behavior of the system to be nearly as good as having the program installed locally, sometimes better.

 

 

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 6
Country: Canada

Re: ACT 2010 Premium Extremely slow

Jon, Thanks for the quick response.


I would be interested in testing an account. Is it also possible to test using a copy of our database?


Finally what are associated costs.

 

Bart

Silver Contributor
Posts: 1,813
Country: USA

Re: ACT 2010 Premium Extremely slow

I sent you a message, Please respond there.

 

There is no charge to look at our system with the demo database. Contact me for a login.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider