ACT! 2010 Backup failed with IO exception exceed.zip

[mscott821]

Well, if you're in a real pinch, you could manually copy the files to a backup location.  Granted, not pretty, but gets you where you need to be.

Shut down Act!.

In ActDiag, detach the database(s) desired to be copied.

Then copy the database .adf, .alf files and then also the 'database files' folder to your safe location.

After completion, logging into the database will re-attach the database for normal.

[vaughan]

Is there a fix for this backup error?

[klock]

I have found with failed backups, you need to check the following:

In the database file folder (i.e. databasename-database files) there is a folder named Backup.  When a backup is being created, a lot of temp backup files go in here - .bak files.  Make sure this folder is empty - b/c ultimately you end up backing up all your back up files...and it can get huge.  Plus - you don't want to backup to the folder.

Another thing - if your drives are partitioned - even if your D: drive has a lot of space - make sure the C: partition is also ok.

[daniel_graves]

Also try to do a manual backup (File>Backup>Database) and uncheck the "Include Supplemental Files".  If that works, then its likely Klock's post above (clearing files in the Database Files\Backups folder) will solve the issue.

[vaughan]

Thank you for your replies.

I found that my "cloud" backups were causing interference with the local backup process for my ACT! database. What I did was to close down SpiderOak and Crashplan. With these closed the ACT! database was unlocked and I was able to complete the local backup process using ACT!.

Cheers,

Vaughan

[biboo007]

I got the same issue using ACT 2012 v14 French version on a client site.

My C: has not enough space but I have no way to have more space.

My question :

Is a way to change the temporary directory C:\Users\Administrateur\AppData\Local\Temp used for the zip operation to an another drive ?

thanks

[biboo007]

Finally I found a way by changing TMP and TEMP system and user environment variable to an another disk. (d
Work fine
Hope this will helps