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ACT 2009 Sync to a Palm Centro

New Member
Posts: 1
Country: United States

ACT 2009 Sync to a Palm Centro

[ Edited ]

I have a single license of ACT 2009 with Windows XP, SP3.  My Palm is the Centro on the Verizon network

 

When I first upgraded to 2009 I could not get the Palm to sync w/Act.  Under the initial 30 day support ACT Tech Support was able to get ACT to Sync to the Palm very nicely.  However, they did process remotely and I didn't retain what they did.   What I did see was that they removed the palm software that came with the phone and put an older version of Palm sync and I don't know what version was loaded. 

 

It was working great then the Palm software updated and now I cannot figure out how it was originally configured by ACT and I cannot get it to sync

 

Any ideas?

 

Thanks.

Message Edited by MikeActMI on 07-13-2009 10:27 AM
Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: ACT 2009 Sync to a Palm Centro

It may not work with the updated Palm software. From:http://www.act.com/2009/system/

See the requirements:

- Palm OS 3.5-5.4
- 33 MHz device processor
- 8 MB system memory; 500 KB free plus 1 KB for each contact
- Palm HotSync® Manager 3.5-4.1.0 (4.1.0 recommended for Windows XP, included with Palm Desktop 4.1.4e) and 7.0.2 (included with Palm Desktop 6.2)5

 

If you have the right versions, see this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2296...

 

Palm Os support will be getting less and less... even Palm have said they are discontinuing as I posted here:

http://blog.glcomputing.com.au/2008/12/sage-to-discontinue-act-for-palm-os.html

Bronze Elite Contributor
Posts: 3,292
Country: USA

Re: ACT 2009 Sync to a Palm Centro

i think the least expensive way (because time is money right?) to go is CompanionLink Express for $49.00 from www.Companionlink.com

 

if you buy this add-on they have free support to help you sync.

-MM
World Famous ACT! Certified Consultant @ www.ActiveSales.net