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ACT 2009 - Mass Update Phone Formatting

Tuned Listener
Posts: 16
Country: United States

ACT 2009 - Mass Update Phone Formatting

Hi All,


I have a lot of records in my company's database that have Free Form phone mask.  How does one go about mass-updating these to the United States format I have set as default?


Also, what would cause ACT to allow these to import this way if I have United States as default?  We have for several years.


I do not want to hear about a third-party app as this should be a built-in feature.


Any advice is greatly appreciated!


Platinum Elite Contributor
Posts: 14,854
Country: Australia

Re: ACT 2009 - Mass Update Phone Formatting

Not sure why the numbers are poorly formatted, depends on how they are imported. but to fix it, see this ACT! Knowledge Base article -