In our company we use multiple ACT! Database along with Multiple Outlook Profiles.
The service that allows the use of an ACT Database as an address book for the Outlook and allows emails to be added to he database is configured as a tab in the Outlook Profile. However, it appears that if you change it one profile it is changed for all profiles.
I want to setup a one to one map between databases and outlook profiles. Am I missing something or is ACT! just not able to handle this complexity.
We basically do contract sales work for different companies. The customer groups are very distinct hence the different databases and we also use different email accounts for communicating with them, hence the multiple profiles.
I agree that on the ACT! side of things a single database could be made to work. For Outlook however, I think it would be too easy for people to mistakenly use the wrong return address if it had to be chosen with every email being sent.