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ACT!2008/10 - Forgotten Admin Password

Tuned Listener
Posts: 55
Country: Malaysia

ACT!2008/10 - Forgotten Admin Password

Hi

 

 

How/where can we retrieve the password?

 

 

Thank you !

Moderator
Posts: 4,395
Country: USA

Re: ACT!2008/10 - Forgotten Admin Password

If its a single user database, you can contact ACT! technical support for password retrieval.  If its multi-user, you'll need to contact database services.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT!2008/10 - Forgotten Admin Password

David, those instructions would be applicable for North American users... not sure if they apply to Malaysia?
Copper Contributor
Posts: 103
Country: Netherlands

Re: ACT!2008/10 - Forgotten Admin Password

Please note: sometimes people forget that some of the 'normal' users (either old or actual users) also might have been granted administrator rights?

 

This would give these users acces to the manage users menu and bypass your 'problem'

 

Kind regards,

 

René van der Velde

aka The Dutch Betatester

The Netherlands



Kind regards,

Rene van der Velde
The Netherlands
aka 'The Dutch Betatester'
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT!2008/10 - Forgotten Admin Password