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ACT!2008 10.0.2 with Outlook Express

Tuned Listener
Posts: 55
Country: Malaysia

ACT!2008 10.0.2 with Outlook Express

Why no record was imported after importing from Outlook express. No error. Can we import Outlook Express Folder direct into ACT! group? Appreciate your help on this. TQ

Moderator
Posts: 4,395
Country: USA

Re: ACT!2008 10.0.2 with Outlook Express

Hello JChong,

 

ACT! is unable to import directly from Outlook Express.  You'll have to export your Outlook Express contacts to a CSV or TXT file and then import into ACT!

 

Feel free to submit a feature request to be considered in a future version - http://www.act.com/community/feature/

 

Thank you.

Tuned Listener
Posts: 55
Country: Malaysia

Re: ACT!2008 10.0.2 with Outlook Express

TQ for your advise. How about Microost Outlook, i tried and same thing happen.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT!2008 10.0.2 with Outlook Express

What version of Outlook?

What version of ACT! (the full build from Help | About)?

 

What steps did you try?

Tuned Listener
Posts: 55
Country: Malaysia

Re: ACT!2008 10.0.2 with Outlook Express

TQ for your reply.

 

Outlook 2003, ACT 10.0.2.191 (from Help, About)

 

Click File/Import from ACT, Next. Select Outlook, Next,Contact Records, Outlook Contact, Next, Click Finish at the Contact Map. Process a while but nothing imported.  

Moderator
Posts: 4,395
Country: USA

Re: ACT!2008 10.0.2 with Outlook Express

JChong,

 

Turn off duplicate checking and try the import again.  

 

Tools > Preferences > General Tab - Duplicate checking is located on the bottom.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: ACT!2008 10.0.2 with Outlook Express