ACT!2008 10.0.2 with Outlook Express

[Jchong]

Why no record was imported after importing from Outlook express. No error. Can we import Outlook Express Folder direct into ACT! group? Appreciate your help on this. TQ

[dlunceford]

Hello JChong,

ACT! is unable to import directly from Outlook Express.  You'll have to export your Outlook Express contacts to a CSV or TXT file and then import into ACT!

Feel free to submit a feature request to be considered in a future version - http://www.act.com/community/feature/

Thank you.

[Jchong]

TQ for your advise. How about Microost Outlook, i tried and same thing happen.

[GLComputing]

What version of Outlook?

What version of ACT! (the full build from Help | About)?

What steps did you try?

[Jchong]

TQ for your reply.

Outlook 2003, ACT 10.0.2.191 (from Help, About)

Click File/Import from ACT, Next. Select Outlook, Next,Contact Records, Outlook Contact, Next, Click Finish at the Contact Map. Process a while but nothing imported.  

[dlunceford]

JChong,

Turn off duplicate checking and try the import again.  

Tools > Preferences > General Tab - Duplicate checking is located on the bottom.

[GLComputing]

You might also check the merge options listed in this ACT! Knowledge Base article - http://tinyurl.com/64uehb