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ACT! 2006 Premium. Quote button grayed out in Opportunity

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Country: United States
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ACT! 2006 Premium. Quote button grayed out in Opportunity

[ Edited ]

[Edit: image link invalid - removed] 

 

I recently installed ACT! 2006 Premium on a new PC and when the user is testing out the software, he claimed that the QUOTE button is grayed out when he had the Opportunity window and there will be 3 buttons ADD, DELETE, and QUOTE, but QUOTE button is grayed out.

How can I enable the QUOTE button in the Opportunity window.

 

 

Message Edited by ghollister on 12-18-2009 06:06 PM

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Solution
Accepted by topic author peterkuo
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT! 2006 Premium. Quote button grayed out in Opportunity

Office 2007 compatibility was first available in ACT! 2008 (10.0). Earlier versions of ACT! (2007 and prior) would not recognize Office 2007 as being installed on the machine.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

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Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT! 2006 Premium. Quote button grayed out in Opportunity

You may be using versions of Word and Excel that are not supported by ACT! 2006. Supported versions of Word and Excel for ACT! 2006 are 2000, 2002 and 2003. Are you able to both write letters from Word templates and export to Excel (from a list view)?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 3
Country: United States

Re: ACT! 2006 Premium. Quote button grayed out in Opportunity

Hi,

I currently have Office 2007 installed on the system. I did read somewhere that 2007 are compatable with ACT 2007, or is there some tweaking needed?

Solution
Accepted by topic author peterkuo
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT! 2006 Premium. Quote button grayed out in Opportunity

Office 2007 compatibility was first available in ACT! 2008 (10.0). Earlier versions of ACT! (2007 and prior) would not recognize Office 2007 as being installed on the machine.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.