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ACT 20.1 Sync error

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Silver Contributor
Posts: 2,003
Country: United_Kingdom

ACT 20.1 Sync error

ACT 20.1 .6 & 7  When new fields etc added to master database any remote users who are not ACT administrators do not get schema change message when syncing and then ACT syncs but fails at sumcheck at end. Any ACT users who are administrators do not have this problem.

 

I am having to run a repair in ACTDIAG of the database and then sync with administrator rights to correct. Once sync completes users can sync as normal until another design change is made. Noticed this since Hotfix 6

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Nickel Elite Contributor
Posts: 619
Country: USA

Re: ACT 20.1 Sync error

It would be good to check that users who are not an administrator have the following option enabled: "Synchronize supplemental files"

I Guess that: Remember that each remote database is created under a Sync Set - and the Sync Set is defined for a user, then the remote database is associated to a user through the Sync Set...

 

on database server.....

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Best regards and good luck...

 

 

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Juan Carlos Otero Garcia
juancarlosotero@protonmail.com
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Silver Contributor
Posts: 2,003
Country: United_Kingdom

Re: ACT 20.1 Sync error

Hi Jon

 

Is this a recognised defect in 20.1 6 & 7