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ACT 18.2 offering to Download ACT V19 Via ACT Notifications

Bronze Elite Contributor
Posts: 1,425
Country: United_Kingdom

ACT 18.2 offering to Download ACT V19 Via ACT Notifications

When updating ACT V18.2 with Hotfix 6,  3 of the 15 machines offered to download ACT V19.2 when I clicked on ACT Notifications.

 

Would be a disaster if someone did this and changed database to V19

Moderator
Posts: 451
Country: United_Kingdom

Re: ACT 18.2 offering to Download ACT V19 Via ACT Notifications

Hi ch1p

 

Thank you for posting this, I had seen this in a couple of instances when V19 was released but not much since then.

 

Will see about this being looked into as we do not want people incorrectly updated.

 

 

Bronze Elite Contributor
Posts: 1,425
Country: United_Kingdom

Re: ACT 18.2 offering to Download ACT V19 Via ACT Notifications

I am due back on site week beginning 7th August to update all 15 to ACT V19.2

 

Will see if I can find out why some machines are giving this message from V18.1 and report back.

Bronze Super Contributor
Posts: 1,560
Country: United_Kingdom

Re: ACT 18.2 offering to Download ACT V19 Via ACT Notifications

[ Edited ]

Hi ch1p.

 

Maybe the "Automatically check for product updates" has been left checked in the Preferences | Notifications tab??


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Bronze Elite Contributor
Posts: 1,425
Country: United_Kingdom

Re: ACT 18.2 offering to Download ACT V19 Via ACT Notifications

Hi David

 

When I was on site about a week ago updating to the new patch for 18.2 when I used the built in function to check for updates some machines were linking to the ACT V19.2 update instead of the patch for 18.2 which should not happen and of course would cause all sorts of issues had some one done this.