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ACT 18.1 to 18.2 via ACT Notifications

Bronze Elite Contributor
Posts: 1,427
Country: United_Kingdom

ACT 18.1 to 18.2 via ACT Notifications

[ Edited ]

I am getting users of ACT V18 ready for the Outlook hot fix for Office 2016.

 

I expected that clicking on anyone still on ACT V18.1 ACT Notifications would get the Update prompt to ACT V18.SP2 - They don't They get on latest version message.

 

URGENT Please can you rectify this so that they do get the update prompt to ACT V18 SP2

Nickel Super Contributor
Posts: 346
Country: USA

Re: ACT 18.1 to 18.2 via ACT Notifications

Remember the daily DATABASE back up  and place a copy of this ZIP file on a USB stick or External Disk for more security

Also keep in a safe place notes with the user and password of the database administrator

 

If you have remote databases, I suggest synchronize before  this update, then back up the database on the server

 

V18 PRO UK
Act! Pro v18 SP2 Update - UK -- http://dl.act.com/182/EN/actpro_1820x53_UK_updt.exe
... Then install this update - - http://cdn.updates.swiftpage.act.com/updates/18.2/act1820update4.exe

 

PREMIUM (No WEB Servers and Windows Users)
Act! Premium v18 SP2 Update - UK - -  http://dl.act.com/182/EN/actprem_1820x53_UK_updt.exe
... Then install this update - - http://cdn.updates.swiftpage.act.com/updates/18.2/act1820update5.exe

 


PREMIUM WEB & MOBILE SERVER
Act! Premium for Web v18 SP2 Update - UK  - -  http://dl.act.com/182/EN/actweb_1820x53_UK_updt.exe
... Then install this update - - http://cdn.updates.swiftpage.act.com/updates/18.2/act1820update5.exe

 

 

Juan Carlos Otero
juancarlostero@icloud.com
Moderator
Posts: 451
Country: United_Kingdom

Re: ACT 18.1 to 18.2 via ACT Notifications

Hi Ch1p

 

18.2 is available via the Act! notifications, however Firewall or router settings can prevent the notifications from communicating with our update server, if it is unable to connect with the server it will just advise that they are up to date.

I would ensure that they have no Firewall (including Windows firewall) active when attempting to update via Help - Act! Notifications

 

Alternatively as @juancarlosoterogarcia recommended please use his update links.

Bronze Elite Contributor
Posts: 1,427
Country: United_Kingdom

Re: ACT 18.1 to 18.2 via ACT Notifications

Will check again but this is on a range of users at different clients who all were able to use the same procedure to upgrade tp ACT 18.1 from ACT V18