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ACT 17.2 Hotfix 1? Design Team

Bronze Elite Contributor
Posts: 1,427
Country: United_Kingdom

ACT 17.2 Hotfix 1? Design Team

Hi design team. Please could you let us know timescale to reslove the issue with IE not displaying contacts in ACT for WEB V17.2

Administrator
Posts: 262
Country: USA

Re: ACT 17.2 Hotfix 1? Design Team

Hi,

 

Can you please tell us if you have tested ouside of the compatability mode or if that is what you are investigating?

 

Thank you,

Brittany Roberts

Brittany Roberts
Act! Digital Specialist
Bronze Elite Contributor
Posts: 1,427
Country: United_Kingdom

Re: ACT 17.2 Hotfix 1? Design Team

Hi again - Now done more testing and found client was using IE8. It seems it did work on V16. Now tested with IE 11 and all is working. I have seen other Consultants also reporting this on another thread so will add the question on what IE they are using as well and get them to report back here.

Bronze Super Contributor
Posts: 1,566
Country: United_Kingdom

Re: ACT 17.2 Hotfix 1? Design Team

[ Edited ]

I have a client who has also proved that v17.2 doesn't work with IE8 so they're using Chrome.

HF1 needed now!


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Bronze Elite Contributor
Posts: 1,427
Country: United_Kingdom

Re: ACT 17.2 Hotfix 1? Design Team

Hi Brittany

 

So it is IE8 even in Compatability mode that gives the problem. Now I know it is not such a big deal to move people to a later IE version but a patch would be good. Maybe a warning with the SP2 download for now would also help.