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ACT! 16 startup slow

New Member
Posts: 11
Country: usa

Re: ACT! 16 startup slow

"It could be occurring due to the Protexis licencing service attempting to 'phone home' and verify activation/entitlement. If it's unable to do so within a short time, it will time out. I suspect it could be the case where this is holding up the loading procedure."

 

Thanks Gary.  If i were to add the URL(s) or IP's for the Protexis licencing to the HOSTS file as 127.0.0.1 do you think that would work?

 

If that would work do you know the IP's?

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Solution
Accepted by topic author darylzero
‎01-12-2016 08:17 PM
Administrator
Posts: 4,035
Country: United_Kingdom

Re: ACT! 16 startup slow

Hi Daryl,

Protexis uses port 443 and http://license.ntitles.net for this.
Astute Commentator
Posts: 17
Country: USA

Re: ACT! 16 startup slow

same error with different code any one can help me out. "

Astute Commentator
Posts: 17
Country: USA

Re: ACT! 16 startup slow

same error with different code "can not insert duplicate key row in object 'sys.syscommitab' with unique 'si_xdes_id'. The duplicate key value is (593518). Failed to flush the commit table to disk in dbid 9 due to error 2601. check the error log for more information.

 

please help me.

Bronze Elite Contributor
Posts: 1,738
Country: United_Kingdom

Re: ACT! 16 startup slow

tanveer - You can try this KB...

 

http://kb.act.com/app/answers/detail/a_id/28141

 

HTH


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org