Community
Showing results for 
Search instead for 
Do you mean 
Reply

ACT! 16 and Outlook 2013 attaching rules

New Member
Posts: 18
Country: Canada

ACT! 16 and Outlook 2013 attaching rules

Trying to setup rules in Outlook 2013 to automatically attach emails to ACT! 16 as per this KB article

http://kb.swiftpage.com/app/answers/detail/a_id/23020

but the customized ACT! actions are no longer available in Outlook. Is there a new way in ACT! 16 and Outlook 2013 to do auto attach?

 

Thanks

Copper Elite Contributor
Posts: 144
Country: Australia

Re: ACT! 16 and Outlook 2013 attaching rules

Hi wongper,

 

Your answer is in the KBase article:

 

EXCERPT

"

IMPORTANT NOTES:

    • This feature will not function with Exchange Server contacts. This is a known issue that is currently under investigation.
  • This feature will not work with Microsoft Outlook 2013

 

"

 

Cheers,

 

Jared Dalrymple | Technical Consultant | P:+61 7 3423 3551
jared@evolutionmarketing.com.au | Evolution Marketing Services


New Member
Posts: 18
Country: Canada

Re: ACT! 16 and Outlook 2013 attaching rules

Thank Jared, how did I miss that! Does any one know if there is a similar solution for 2013?
Copper Contributor
Posts: 24
Country: United_Kingdom

Re: ACT! 16 and Outlook 2013 attaching rules

Thants a bit of a pain isn't it!

In light of no forthcomng solution I'll have to drop some of my office 365 users back to office 2010...

 

Currently investigating replacements for ACT! somthing cloud based and integrating more functions such as project management etc. Getting fed up with the clunkiness of ACT!

 

Roly

Roland Horwood
Frame Design
TJ Crump Oakwrights Ltd
www.oakwrights.co.uk