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ACT 11 web access is asking to register when it has already been registered

New Member
Posts: 1
Country: United States

ACT 11 web access is asking to register when it has already been registered

I have logged on the server where ACT is residing and opened ACT 11.  I then registered the product with the key that was sent to me.  After the registration I no longer receive the message when opening ACT on the server.  However, when trying to access ACT from the web I still receive the message that my trial period will end soon.  I have verified in ACT that my key has been registered.

 

Thanks for any help.

Moderator
Posts: 4,395
Country: USA

Re: ACT 11 web access is asking to register when it has already been registered

Replace Act.Shared.LicProvider.dll from the CD (ACTWG\GlobalAssemblyCache) in the following location

- C:\Program Files\ACT\ACT for Windows

 

Then run the following commands from cmd prompt (Start | Run | cmd)

c:

cd \Program Files\ACT\ACT for Windows

gacutil /u Act.Shared.LicProvider.dll

gacutil /i Act.Shared.LicProvider.dll