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ACT! 11 Patch upgrade.

Copper Contributor
Posts: 60
Country: United States

ACT! 11 Patch upgrade.

Hello ACT Community,

 

I am trying to upgrade our ACT! by Sage Premium 2009 (11.0) Version 11.0.0.367 to the new patch. I read a few articles and I am confused. What is the difference between patch 11.1 and hotfix1? Is it recommended that we upgrade? If yes, then to which one - 11.1 or Hotfix1?

 

We use both ACT! for Web  (installed on the server) and Windows (installed on workstations). Do I use the same patch for both Web and Windows versions?

 

Thanks,

Sudha

Moderator
Posts: 4,395
Country: USA

Re: ACT! 11 Patch upgrade.

The 11.1 service pack now includes the hot fix.  The Web and Workgroup updates are different.  You can get the different updates from the KB article below.

 

How to Download and Apply the ACT! by Sage 2009 (11.1) Service Pack

Copper Contributor
Posts: 60
Country: United States

Re: ACT! 11 Patch upgrade.

I went to the downloads page on act.com - the 11.1 patch download for ACT Premium says that the hot fix in included in the file, but the ACT Premium for Web patch doesn't say it includes the hot fix. Do I have to download and install the hot fix that separately?

Moderator
Posts: 4,395
Country: USA

Re: ACT! 11 Patch upgrade.

It should include the hotfix.  If it doesn't you can download it from the KB article below.

 

How to Download and Apply the ACT! by Sage 2009 (11.1) Hot Fix 1