03-24-2016 10:18 AM
Well, we don't have an IT guy at the moment, so I'm on my own! I did notice that in IE the only popups that are blank are the Date related ones, ie Call, To DO, Meeting. The Note and History buttons both pop open a window that has all of the details you would normally see.
So could this be calendar related somehow ?
04-27-2016 06:04 AM - edited 04-27-2016 06:49 AM
Act! v18.1 has been released today. This includes a fix for defect D-04164, among many other improvements.
You can find the US/CA updates in the Download Center, or below for the UK/EU updates:
04-27-2016 08:30 AM
04-27-2016 08:39 AM
This might be due to your web session timing out.
By default this is set to log you out after 20 minutes of inactivity, however you should also receive a popup before this occurs warning you of the timeout. It is possible to request your timeout length be increased. This can be requested by opening a new ticket.