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2013 web installation

Tuned Listener
Posts: 21
Country: USA

2013 web installation

I am having a very hard time with installing the web version for ACT. Our company would like to have access remotely and I hear that this is a great way. I have read what I found in the Knowledgebase and watched some videos. Still no luck.

 

I get to the point of installing and this will be the first message that pops up:

Sage ACT! has detected that you are running this installation in Windows XP Compatability Mode. You must remove this setting and then continue the installation. See Knowledgebase article 26077 on kb.sagesoftwareonine.com.

 

I go in and make the change. I adjust it to remove Window XP Compatability Mode and run as an Adminstrator.

 

Again, I get to the point of installation and then this second message will appear:

Windows XP Service Pack 3 is a minimum requirement to continue the Sage ACT! installation.

 

Again, I go back in and make the necessary adjustments and then the 1st message (above) will pop up again.

Please help. This is so confusing and very frustrating.

Platinum Elite Contributor
Posts: 14,388
Country: Australia

Re: 2013 web installation

Tuned Listener
Posts: 21
Country: USA

Re: 2013 web installation

Good morning,

 

We are using Windows 7 Professional

Nickel Super Contributor
Posts: 397
Country: USA

Re: 2013 web installation

I'm no expert but...   Did you try before disabling User Account Control?

 

Answer ID 25892

 

How do I disable User Account Control (UAC) in Microsoft Windows 7?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: 2013 web installation

Here is an article addressing this error: KB Article 35184

Greg Martin
Sage
Tuned Listener
Posts: 21
Country: USA

Re: 2013 web installation

Thanks so much for that. I can't locate either of those folders though.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: 2013 web installation

Ah yes, you are installing the web version - the folder name will be 'ACTForWeb'. Within it will be Setup.exe.

Note: The article has been updated to include web folder.

Greg Martin
Sage