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2012 Premium hangs up at "Login Completed"

New Member
Posts: 2
Country: USA

2012 Premium hangs up at "Login Completed"

Just installed 2012 premium a few weeks ago.

Upgraded from 2009 version.

My databases reside on a server.

 

Everything has been working fine until today. 1 of the work stations could not logon. ACT starts, gives you the login, you put the user and password it, it starts the task bar and says "logon completed" then just stops.

No errors, nothing.

I uninstalled and reinstalled and it does the same thing.

Other work stations can log in and use the program just fine.

Its just the one work station.

Running windows 7 on the station, and WSBS on the server.

 

Any help would be appreciated.

Bronze Contributor
Posts: 955
Country: Australia

Re: 2012 Premium hangs up at "Login Completed"

You could try after closing all applications

 

go to windows Explorer and type in %appdata%

Rename the ACT folder to ACTold and then close

Restart ACT and test

 

You will most likely have to redo your preferences

 

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
New Member
Posts: 2
Country: USA

Re: 2012 Premium hangs up at "Login Completed"

Thanks.

I will give it a try and let you know.