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2012 Premium for Web

Copper Contributor
Posts: 104
Country: United States

2012 Premium for Web

I am trying to get Act 2012 Premium for Web to use Word 2007 as its word processor.  I have installed the ActmailMerge utility, but when I try to start a letter, I get the error: Letter.amm is an unknown file type.  What am I missing to get Word 2007 to open this file?

 

BTW I am trying to write this letter from an Act 2012 session in an IE 8 window.

Copper Contributor
Posts: 104
Country: United States

Re: 2012 Premium for Web

Bump..

Copper Contributor
Posts: 104
Country: United States

Re: 2012 Premium for Web

This issue was resolved by re-installing the Merge program.....

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: 2012 Premium for Web

XD40c,
Thank you for the update! We had not seen this error before and will be creating a knowledgebase article addressing it.
Greg Martin
Sage