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2011 Premium sp1hf2 - Contact History Tab - "Types" dropdown and "Select Users" button

Accepted Solution Solved
Skilled Commentator
Posts: 7
Country: United_Kingdom
Accepted Solution

2011 Premium sp1hf2 - Contact History Tab - "Types" dropdown and "Select Users" button

Since upgrading to 2011 from 2010 Premium the Contact History Tab "types" dropdown is blank, and the "Select Users" button does not work either.  The similar Types dropdown and Select Users button work exactly as should in the  Contact Activity Tab.  Wondered if this has been seen before?


Accepted Solutions
Solution
Accepted by topic author lisaknaggs
‎09-25-2015 03:20 AM
Skilled Commentator
Posts: 7
Country: United_Kingdom

Re: 2011 Premium sp1hf2 - Contact History Tab - "Types" dropdown and "Select Users" button

2012 upgrade did not resolve it, and I had given up with it, but the the 2013 upgrade did resolve it... got there in the end :-)

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Silver Contributor
Posts: 1,813
Country: USA

Re: 2011 Premium sp1hf2 - Contact History Tab - "Types" dropdown and "Select Users" button

Check your version of ACT help, about.  I believe this was resolved with SP1

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Skilled Commentator
Posts: 7
Country: United_Kingdom

Re: 2011 Premium sp1hf2 - Contact History Tab - "Types" dropdown and "Select Users" button

Sage ACT! Premium 2011 Version 13.1.111.0, Hot Fix 2
English (United Kingdom)

Silver Contributor
Posts: 1,813
Country: USA

Re: 2011 Premium sp1hf2 - Contact History Tab - "Types" dropdown and "Select Users" button

try the demo database or a new database. This will help determine it's ACT, your machine, or your database.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Solution
Accepted by topic author lisaknaggs
‎09-25-2015 03:20 AM
Skilled Commentator
Posts: 7
Country: United_Kingdom

Re: 2011 Premium sp1hf2 - Contact History Tab - "Types" dropdown and "Select Users" button

2012 upgrade did not resolve it, and I had given up with it, but the the 2013 upgrade did resolve it... got there in the end :-)