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2009: Clearing an Activity doesn't ALWAYS go into History?

Copper Contributor
Posts: 61
Country: United Kingdom

2009: Clearing an Activity doesn't ALWAYS go into History?

When clearing an activity, making a note in the details box, will sometimes goto the history, and other times will stay in the details box until next time...?

 

I thought it might be to do with the Add Notes to history checkbox, but if you untick that, you cannot type in the details box, thoughts?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: 2009: Clearing an Activity doesn't ALWAYS go into History?

Are you able to duplicate this in the demo database (ACT11Demo)?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.