09-30-2008 07:44 AM
We use ACT2008 10.0.1.199 with ACT email client. With some customers who send mails with attachments always give the problem that ACT email crashes when we want to attach the mail into ACT ("ACT e-mail encountered an error and need to be closed"). In the ACT email the attachment get the extension .jpeg and when we double click on the attachment we see that the name is "16 GMT" and others "17.....GMT". I've put in some screenshots. Someone with the same problem? Is getting to irritated after a while. Now we have to copy the text and attach the attachment sepparated.
10-03-2008 01:04 PM
The emails having the issue are always sent from specific people? Are you able to open these attachments from webmail? Try disabling any email scanners that could be damaging the attachments.
10-07-2008 12:12 AM