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2000 alarms to clear

New Member
Posts: 7
Country: USA

2000 alarms to clear

After I upgrade from ACT premium 2007 to ACT premium 2010, one user found all his old alarms come back. there are about 2000 to clear. Is there a quick way?

 

We tried to select all, but the loading takes forever.

 

Very frustrated.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: 2000 alarms to clear

It will take a long time, but look them all up on the Task List and clear them there as per this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1463...

 

I'd also make sure all users are on ACT! 2010 SP1 + HF5 and that you run the ACTDIAG repairs - backup first