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1st time 32-bit Outlook. Service has stopped since updating to V20

Copper Contributor
Posts: 95
Country: United States

1st time 32-bit Outlook. Service has stopped since updating to V20

I enjoyed not seeing the 32-bit Act.Outlook.Service has stopped working message since upgrading to Premium V20.  Just started again.  I did install the latest Microsoft Office update.  Is that the likely reason?

Administrator
Posts: 411
Country: United_Kingdom

Re: 1st time 32-bit Outlook. Service has stopped since updating to V20

It's possible that the Windows Update has caused a problem.

Could you let us know what version of Outlook is now installed? You'll find it by going to File > Office Account > About Outlook.
Copper Contributor
Posts: 95
Country: United States

Re: 1st time 32-bit Outlook. Service has stopped since updating to V20

Microsoft Office 365

Version 1710 Build 8625.2139 Click to Run

Copper Elite Contributor
Posts: 127
Country: Germany

Re: 1st time 32-bit Outlook. Service has stopped since updating to V20

[ Edited ]

The only solution I know at the moment is to roll back Office to a stable build from April '17 (after having switched OFF automatic updates for Office):

 16.0.7870.2038

 

 

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de