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11.1 error - contact list edit mode

Copper Contributor
Posts: 30
Country: United States

11.1 error - contact list edit mode

Error occurred after installing 11.1.  Exists on all users and contacts.

 

When you are in the contact list in edit mode and click the square on the left to go to the contact you receive the following error:

 

"Invalid name format: Parameter name: realName"

 

 

David

Moderator
Posts: 4,395
Country: USA

Re: 11.1 error - contact list edit mode

Thank you for participating in the ACT! Community. I have duplicated the issue you described and have reported it as an issue for further research. I will provide an update if the status changes or if an alternative workaround to this issue is identified.

 

I apologize for any inconvenience this issue may cause.

Copper Contributor
Posts: 30
Country: United States

Re: 11.1 error - contact list edit mode

Is there any update available for this issue?

 

 

David

Moderator
Posts: 4,395
Country: USA

Re: 11.1 error - contact list edit mode

The only workaround available is to disable edit mode before double clicking the contact.
New Member
Posts: 1
Country: United States

Re: 11.1 error - contact list edit mode

Has this issue been resolved? I am experiencing this now.
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: 11.1 error - contact list edit mode

For Act 2009 there has been no fix issued, only the work-around of unchecking the Edit Mode option.  The issue has been resolved in Act! 2010.

Greg Martin
Sage