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altEmailAddress not recorded in database

New Member
Posts: 4
Country: USA

altEmailAddress not recorded in database

I am using the Web API to sync a Google Sheet with ACT!. I can get all of the fields to transfer except the alternate email address (altEmailAddress). I am passing it as a JSON to the API however it never shows up in the software nor anywhere in the data when I call it back from the database using the API. 


I am kind of at a loss about what to try. If all of the neighboring fields are updating shouldn't this one? I thought maybe it was doing a check to verify that it was a valid email (I am simply testing with single characters) however the other email fields aren't affected by this and putting a real email in the field doesn't change anything.


Any ideas?

Posts: 123
Country: USA

Re: altEmailAddress not recorded in database

Try setting the personalEmailAddress instead.  altEmailAddress and personalEmailAddress are the same field, except that the altEmailAddress is read only.