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Webhook called my callback once but now it stops

Copper Contributor
Posts: 189
Country: Netherlands

Webhook called my callback once but now it stops

I've read the documentation https://www.act.com/docs/default-source/user-guides/guides-for-updated-v21.1/act!-premium-web-admini...

I've installed the Act! WebHook Messenger service.

I've posted a webhook call to http://webhook.site/<guid> via the Act! Web API.

I've created a contact with postman via the Act! Web API.

 

Result: after about 30 seconds the request to the callback URL was listed in webhook.site.

 

Then I created a contact in Act! for Windows (same database).

Result: nothing happens.

Then I created a contact again with Postnam via the Act! Web API.

Result: nothing happens.

 

I changed these settings in act.webhook.notification.exe.config and restarted the service:

 

PollingIntervalSeconds -> 60 

PollingRetryIntervalSeconds -> 30

CachingIntervalSeconds -> 30

 

But still no requests are being made to the callback. The webhook-notifications.log doesn't show errors either.

 

What can this be?

Greetings,

ACT Certified Consultants
TendenZ
the Netherlands
Highlighted
Employee
Posts: 113
Country: USA

Re: Webhook called my callback once but now it stops

Can you post the web-hooks registration for contacts