03-07-2019 12:40 AM
I wonder how we can install a notification service?
Where can we download the act.webhook.notification.exe file, and how to generate Tenants?
(We have registered webhooks for contact: create/update and for opportunities: create/update. All hooks are displayed correctly at "/act.web.api/api/webhooks" but there are no requests to registered URLs.)
03-29-2019 11:02 AM - edited 03-29-2019 11:04 AM
Sorry, it took so long, so I found the issue. The link I provided for v19 does not container the updater, but the v19 API installer. Since you are on V19.2 and you want to add webhooks that was added to v20.0, you will need to run the updater for V20 or greater to add webhooks. It is the same API just a different installer.
This link has the updater and not the API installer. You can use this updater on All versions of ACT from v18.2 or greater. You will noticed the exe is a different name (updateractwebapi_v22.214.171.124.exe. This will create a new act.webhook.notifications folder in the root ACT folder as mentioned in my above responses. After you in stall this, you will still need to installutil -i act.webhook.notifications.exe to add this to the windows services.
03-28-2019 06:06 AM
The act.webhook.notification.exe is installed with the latest version of Act!, however if you just updated the API to version 1.0.375 and did not use the Act installer, the executable is installed, but not registered. You can register this service using the installutil tool located here:
You can copy the 3 files: InstallUtil.exe, InstallUtil.exe.config, and InstallUtilLib.dll to C:\Program Files (x86)\ACT\act.webhook.notifications\bin or just add C:\Windows\Microsoft.NET\Framework64\v4.0.30319 to your command PATH (environmental variables).
1. Validate that the web-hooks service is installed, You should have a folder located at C:\Program Files (x86)\ACT\act.webhook.notifications.
If Act! and the WebAPI are located in there default locations, you should just be able to register this service using the command prompt.
C:\Program Files (x86)\ACT\act.webhook.notifications\bin>installutil -i act.webhook.notifications.exe
After successfully installing this service, open window services (Type service in the windows search box). You should see a service named:
Act! WebHook Messenger.
Just start the service. Remember, each time you start or stop this service is will modify the database login "ACTWEBHOOKS" password and update webhooks and the API's configuration files (it uses Act! to do this, so make sure Act! is working if this fails).
FYI: If Act! or the WebAPI are not located in the default locate parent folder "C:\Program Files (x86)\ACT", than you will have to tell the webhooks service where it is located. You can stop the service and open the act.webhook.notification.exe.config file. Modify these appSettings in the config: FileAndPathToApiWebConfig, FileAndPathToActWebApiHostingExe.
The documentation should have been published, but I can't seem to find it out there, I will track it down and posted the URL to this link. You will need this document if you are configuring webhooks for a cloud deploy.
03-28-2019 07:54 AM
If the web-hooks service is not installed, how I can install it manually?
API located at C:\Program Files (x86)\ACT\
We have Act Premium v126.96.36.199 and latest API v1.0.375
03-28-2019 08:00 AM - edited 03-28-2019 08:02 AM
So you do not have this folder: C:\Program Files (x86)\ACT\act.webhook.notifications?
This should have been installed when you ran the API updater for API v1.0.375. Can you confirm that you ran the updater
Act! Premium Web API
File name: actwebapi_v1.0.375.0.exe
03-29-2019 05:39 AM
The Act! installer for 21.0 installs the webhooks service, but the updater should also be adding the webhooks folder as well. I will installing the updater on my test boxes to see if I can duplicate this issue.