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outlook 64 bit integration

Copper Super Contributor
Posts: 709
Country: Netherlands

outlook 64 bit integration

Customer is using 19.1 with Office 2016 64bit.
when performing a mail merge via write/mailmerge he can fill in all screens in the wizzard but after the last screen he get this soap message. They dont use Act connect or webAPI. 

Is there any relation between Outlook integration and Soap/endpoint error message?




Otto Lanjouw
Copper Contributor
Posts: 36
Country: India

Re: outlook 64 bit integration

This can be caused due to a DLL file conflict between MS office and Act. Please do try updating your Act to v19.1 Update 5.