02-23-2010 06:28 AM
I was asked to create an online form that would create new entries ( cases ) in the CRM.
I am inserting all the required fields. When using the search I get no results if I use the Global Search. If I use the specific field ( i.e: first name ) I will get the entry I added.
Does anyone know how the global search works? What table it looks in? Is it using a view ?
Any help is appreciated.