11-27-2008 02:19 AM
Hi Im new here I hope someone can help me
I was running ACT v6 but have since upgraded to ACT 2008, however I did keep the old version as well as I like the simplicity of it and 2008 seems slow.
Anyway I created a new database in ACT 6 but then I wanted to acces our main database in ACT 2008 so I closed ACT 6 opened ACT 2008 and for some reason the new database that I created in ACT 6 came up. So I went to 'open database' selected Taktik_2008.pad which is the name of the main database, it prompted me to enter my user name and password but when I entered them it said 'could not authenticate user, verify the user name and password and try again' The user name and password are correct but it wont open the database. Any suggestions please.
11-27-2008 03:41 AM
Wrong froum, the only time you will ever get this message is if you have entered the wrong user and or pass, you can either get Sage or an ACC to reset this for you.