01-20-2014 08:27 AM
We have a user receiving a Permission Denied message when attempting to connect to the data provider. We've verified (repeatedly) that the user/password information is correct, and we've rebuilt the views in ActDiag. I recall seeing an issue some time ago with this type of problem happening due to a problem with the location attribute in the database pad file, but we've checked that as well.
Are there any other known causes of this message?
01-31-2014 07:24 AM
Some more information might help narrow down the problem.
Are all users, including newly created users getting the same message and are you able to established a connection to the demo database? That ought to at least narrow it down.