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New note every time you leave a contact

New Member
Posts: 1
Country: United_Kingdom

New note every time you leave a contact

Hi

In my version of ACT premium, it is used as a CRM and my users move throughout our database contact by contact (Contact being a customer).

On each contact, there is a tab where a note can be left this serves as a record of you interact with that customer.

 

My users are not leaving notes enough and therefore i lose data.

 

I wish to add an automated function that is not currently an option in the software.

 

The function would be this. When a user leaves a contact/customer in any way a "new note" dialogue box will open before it leaves that screen giving them that extra nudge to leave a record of there interaction with that customer/contact.

 

Please see a visual attached

 

can anyone advise me if this is possible?