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Is the ActReader v17 compatible with Act! v19?

New Member
Posts: 1
Country: USA

Is the ActReader v17 compatible with Act! v19?

I downloaded the 17.1 version of the ActReader utility and I am running it on an Act! server with v19 installed.  Even though I am running as an Admin on the server, I get an error message.  The error message typically indicates a missing component.  Other posts have recommended installing MS Framework 2.0, but they seem out of date.

 

I am trying to use the  utility to set the ActReader password in the database.  But I cannot run the utility because this error message always displays and stops the program:

"This application has encountered an error:  0xD0000135

 

Please contact the publisher of this application for more information."