10-14-2011 03:11 PM - edited 10-14-2011 08:37 PM
My computer was hit by an extensive virus which infiltrated Microsoft Outlook as well as my Act Pro 2011 .First I got a message about protexis which I reinstalled. Now when I try to open a database I get the the following message: The Database could not be accessed. Check your network abd verify that your database server is available. Please help!
10-15-2011 06:33 AM
Did you uninstall/reinstall Protexis as per this ACT! Knowledge Base article -
Then, for the new error, try the items listed in this ACT! Knowledge Base article -
10-15-2011 12:14 PM
Thanks for your suggestions- I already installed Protexis.
SQL Server is started but I don't see SQL Server Act 7- should it be on the list? If so, how do I install it? Maybe that's the problem?????
10-15-2011 08:06 PM
10-16-2011 06:14 AM
I have custom fields that I created for my databases. Someone told me that if I reinstall ACT I will loose that information.
Is there a way to back up my databases without opening them? Thanks for you advice!
10-16-2011 12:47 PM