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Email text in Smart Task

New Member
Posts: 2
Country: United_Kingdom

Email text in Smart Task

Hi

 

I have set up a Smart Task that sends an email when conditions are met

 

I would like to include something in the body of the email text that allows me to identify the Contact record that the email is referring to. How would I do this?

 

For example, in the email text I would like to say

 

"Please send your web site address" and have an identifier also in the email body (or indeed the subject)  that allowed me to write a plug in that took the details off the email and updated the correct contact record with the web address.

 

Thanks in advance

 

Roy

Copper Super Contributor
Posts: 52
Country: United_Kingdom

Re: Email text in Smart Task

Hi Roy,

 

In order to acheive this you'd need to work with Smart Tasks via the SDK to extend functionality.

 

This post has an example of working with Smart Tasks and a code sample attached:

http://community.act.com/t5/Act-Developer-s-Forum/Custom-Smart-Task-Sample-Please/m-p/220736 

 

I hope this helps.

 

Kind regards,

 

 

Russell