06-27-2014 02:06 AM
Hi
I have set up a Smart Task that sends an email when conditions are met
I would like to include something in the body of the email text that allows me to identify the Contact record that the email is referring to. How would I do this?
For example, in the email text I would like to say
"Please send your web site address" and have an identifier also in the email body (or indeed the subject) that allowed me to write a plug in that took the details off the email and updated the correct contact record with the web address.
Thanks in advance
Roy
07-07-2014 02:10 AM
Hi Roy,
In order to acheive this you'd need to work with Smart Tasks via the SDK to extend functionality.
This post has an example of working with Smart Tasks and a code sample attached:
http://community.act.com/t5/Act-Developer-s-Forum/Custom-Smart-Task-Sample-Please/m-p/220736
I hope this helps.
Kind regards,
Russell