Email text in Smart Task

[RoyT]

Hi

I have set up a Smart Task that sends an email when conditions are met

I would like to include something in the body of the email text that allows me to identify the Contact record that the email is referring to. How would I do this?

For example, in the email text I would like to say

"Please send your web site address" and have an identifier also in the email body (or indeed the subject)  that allowed me to write a plug in that took the details off the email and updated the correct contact record with the web address.

Thanks in advance

Roy

[rkain]

Hi Roy,

In order to acheive this you'd need to work with Smart Tasks via the SDK to extend functionality.

This post has an example of working with Smart Tasks and a code sample attached:

http://community.act.com/t5/Act-Developer-s-Forum/Custom-Smart-Task-Sample-Please/m-p/220736 

I hope this helps.

Kind regards,

Russell