09-28-2012 06:42 AM
Hello ACT! developers,
when I was looking for a way to link an opportunity record to a history record, I discovered a small error in your code.
It is the method "HandleOK ()" of the class "Act.UI.GroupCompanyPicker.SelectGroupCompanyDialog", which has an error. In the range for the "opportunities" the method "Me.actFramework.Companies.GetMutableEntityFieldDescriptor" is used. It shall, however, the method in the "Opportunities" namespace.
I think it is a typical copy paste error ...
As you know, every suppressed exception makes a .NET program more slowly ...
09-28-2012 07:52 AM
I'm unclear on what the issue is. What version of the SDK are you using and can you provide some sample code to reproduce?
10-25-2012 02:22 AM
it's not an issue, it's a bug in your code. You call the wrong method in the method "HandleOK ()" from the class "Act.UI.GroupCompanyPicker.SelectGroupCompanyDialog".
You can see the exception in the ACT! log file, that is thrown from this bug.
Fehler Meldung: MutableEntityManagerDB::ERROR - System.ArgumentOutOfRangeException: Das angegebene Argument liegt außerhalb des gültigen Wertebereichs.
bei Act.Framework.ManagerDBHelper.AppendEntityIDParams(Command command, Guid keys, String paramName)
bei Act.Framework.MutableEntities.MutableEntityManagerDB`1.GetDataKeys(SortCriteria sortCriteria)
(Sorry, it's a system with a german .NET Framework)
03-27-2014 07:07 AM - edited 03-27-2014 08:00 AM
I just found a similar error in my LogViewer after one of our users had an issue with Opportunities.
He had created an Opportunity and was entering information and then all of a sudden the current Opportunity switched and when he went to go back the Opportunity he created did not exist. (**New Info - the opportunity did exist but when he went back to the opportunity all of the information he entered was missing.**)
I checked the log and this was the error I found:
MutableEntityManagerDB::ERROR - System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values. at
Act.Framework.ManagerDBHelper.AppendEntityIDParams(Command command, Guid keys, String paramName) at Act.Framework.Opportunities.UnsecuredSelectOpportunityManagerDB.get_DataKeysCommand() at Act.Framework.MutableEntities.MutableEntityManagerDB`1.GetDataKeys(SortCriteria sortCriteria)
I haven't seen this issue on other machines but other users don't really work on Opporunities very much.
He also had reported similar issues randomly on creating a contact but I didn't have a change to check the log after the issue happened. When I do I will see if there is some similarity.
I have run the DB Repair and Re-index to see if that will help or not.
We are running Sage ACT! Premium 2013 Version 18.104.22.168 English (Canada) in a Shared Environment and the server is running the same version but ACT for Web.
Any idea why this happens or what I can do to fix it?