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Credentials for API different from logon?

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Country: United_Kingdom

Credentials for API different from logon?

Hi all,

 

I'm working on behalf of a client who has an existing act! hosted installation and I seem to be hitting the API, following the instructions provided in the documentation, but being told that my logon is incorrect? Am I missing something?

 

I'm trying to receive a token from:

 

https://eup1-iis-01.eu.hosted.act.com/<database-name>-api/Act.Web.API/authorize, sending the base64-encrypted username and password in the header, as well as the database name.

 

It allows me to login to the front end perfectly happily, as an Administrator, with these credentials, but the API doesn't seem to like them.

 

Any ideas?

 

Many thanks,

 

Gary