Community
Showing results for 
Search instead for 
Do you mean 
Reply

Changing an attachment on an existing History Item

New Member
Posts: 31
Country: USA

Changing an attachment on an existing History Item

Does anyone know how to change the filename of an attachment on an existing history item? I've tried setting the .filename for the attachment with no luck. It takes it without an error but it won't save the path i.e.

 

      OurContactHistoryItem.Attachment.FileName = "C:\Temp\NewAttachmentFilename.doc"
      OurContactHistoryItem.Attachment.DisplayName = "NewAttachmentFilename.doc"

      OurContactHistoryItem.Update

 

No errors are generated and it works as if everything is ok. However, the Filename never really changes so the next time it is accessed, the same filename is used. 

 

Does anyone know how to do this? Really simple and it works great with ACT! 6.0.

 

 

New Member
Posts: 31
Country: USA

Re: Changing an attachment on an existing History Item

If this an impossible capability in ACT! i.e. to change the attachment path for an existing attachment in the History?
Nickel Super Contributor
Posts: 441
Country: UK

Re: Changing an attachment on an existing History Item

You may have to remove the attachment altoghther and create a new one to attach to the history if that makes sense.

 

Tom