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Act! Premium Version 18.2.53.0 Update 6 Crashes and closes

Copper Contributor
Posts: 6
Country: United_Kingdom

Act! Premium Version 18.2.53.0 Update 6 Crashes and closes

[ Edited ]

Hi All,

 

We have ACT! on a few machines with the database on our SBS2011 server.

 

I can log in to ACT fine.

 

If I leave the app open and do nothing, this happens:

 

HCA - 1.PNG

 

I have already removed and installed ACT on this computer and tried running as administrator. I beleive this is happening on a few if not all computers too.

 

Issue being reported in submission:

 

hca - 2.PNG

 

Computer is up to date with Windows Updates.

 

This is Windows 10 Pro 64 bit

 

In the application logs I get these two errors:

 

hca - 3.PNG

 

Any help would be greatly appreciated.

 

Thanks,