ACT! by Sage is the #1 selling contact and customer manager that helps you make contact, build relationships, and get results. This award winning solution’s architecture is founded on a feature-rich and customizable contact management platform, with a focus on scalability, reliability, and extensibility. ACT! empowers you to tailor the product to your business via custom fields, layouts, reports, and a host of other in-product customizations. The ACT! platform is a robust Windows-based client-server application, leveraging a powerful relational database, and it is a core contact management platform.
This whitepaper discusses the ACT! Product Family architecture , deployment methods, customization, and integration capabilities with other products and is intended for IT managers or system administrators that want to better understand the underlying platform and capabilities. The information in this whitepaper is applicable to the ACT!, ACT! Premium for Workgroups , and ACT! Premium for Web products . Some of the features discussed are only applicable to a specific product or tier and these have been highlighted as appropriate. Further, some of the user features are only available to certain user roles such as administrators or managers. Sage Software recommends that you consult your product documentation for a complete list of features, applicability and integrations.