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Weekly calendar is showing incorrect dates and times on iPhone and iPad

New Member
Posts: 30
Country: USA

Re: Weekly calendar is showing incorrect dates and times on phone and iPad

On my iPad I am getting similar issues. Activities shown for this Friday 3/23/12 are also shown on Thursday 3/22/12.
Employee
Posts: 125
Country: USA

Re: Weekly calendar is showing incorrect dates and times on phone and iPad

Dougfrank are the time zones the same on the device and server ?

Rodney Clark
act! Product Specialist
New Member
Posts: 30
Country: USA

Re: Weekly calendar is showing incorrect dates and times on phone and iPad

Thanks for the reply.  Yes, all computers are local to Orlando, Florida.  Same time zones of course and no server involved.  Hope that answers your question.

 

Thanks,!

Employee
Posts: 125
Country: USA

Re: Weekly calendar is showing incorrect dates and times on phone and iPad

Dougfrank are you using your own database or the demo ?

Rodney Clark
act! Product Specialist
New Member
Posts: 30
Country: USA

Re: Weekly calendar is showing incorrect dates and times on phone and iPad

My own database,

 

thanks

Employee
Posts: 125
Country: USA

Re: Weekly calendar is showing incorrect dates and times on phone and iPad

Dougfrank the timezone on the computer that's hosting the database does it match the iPad's timezone ?

Rodney Clark
act! Product Specialist
New Member
Posts: 30
Country: USA

Re: Weekly calendar is showing incorrect dates and times on phone and iPad

Yes, they both display the same time and are sitting on the same desk for most of the day.  Both are Eastern time zone, US

Employee
Posts: 125
Country: USA

Re: Weekly calendar is showing incorrect dates and times on phone and iPad

Dougfrank Sorry about the confusion I was thinking about another issue does it show correctly on the database and the portal ?

Rodney Clark
act! Product Specialist
New Member
Posts: 30
Country: USA

Re: Weekly calendar is showing incorrect dates and times on phone and iPad

No problem.  Yes, the Portal and the database on my computer seem correct.  When I go to mu iPad and use the Safari browser to access SageActConnect it shows for instance the Friday activities also in Thursday of this week.  Also, on today's date on the iPad browser view, it shows like multiples of the same activities.

Employee
Posts: 125
Country: USA

Re: Weekly calendar is showing incorrect dates and times on phone and iPad

Dougfrank that narrows the scope to the iPad, Check the time zone on your computer and Portal and see of they match and also check the time zone on your iPad. The time zone option in the portal is under my profile and edit profile. 

 

Rodney Clark
act! Product Specialist