03-26-2012 09:03 PM - edited 03-26-2012 09:12 PM
I currently operate Sage ACT! Pro 2011 Version 126.96.36.199, Hotfix 1 English (United States) on a PC using Windows XP.
My mobile device is an Apple 3 GS phone that is current as far as the Apple upgrades are concerned.
I have set up the Act connect and did a synch from the PC. It went through a process that appeared to be a synch with the database that I use on the PC.
However, when I login to the Sageactconnect.com portal from my Iphone, I do not have any contacts, nor do I show any calendar appointments.
Is the version of Act on my PC compatible with this Beta version?
If the software is compatible, is there a step I have missed? My business associate tried the same process with his Apple Iphone 4 and had the same result, not contacts or calendar entries.
P.S. I am also a bit confused about whether I should be involved in the BETA, or buying the Handheld Contact Professional. When I called in to Sage, the person I spoke with said that the Handheld Contact Professional did not work well with the Iphone. This is a bit confusing as the description on the Sage website indicates that it does work with the Iphone.
I don't mind paying the $179, if it will work.
Any clarification about this will be greatly appreciated.
03-27-2012 10:12 AM
Hello BlueTrium and welcome to the beta. What steps are you taking to sync your computer to the portal ? Also is the user account in the Sage ACT! Connect PC client does it match what you log into www.sageactconnect.com ? Also Handheld contact works with it but beyond that I couldn't say without testing with it.