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Profile Picture won't save

Employee
Posts: 125
Country: USA

Re: Profile Picture won't save

[ Edited ]

Mike,

We tried to reproduce the issue and couldn't. I'm not certain if the question was asked in a private message or not  so I decided to ask so that others could see what works and use that information as a base to find the "breaking point".

Rodney Clark
act! Product Specialist
Platinum Elite Contributor
Posts: 14,621
Country: Australia

Re: Profile Picture won't save

Why not read this thread ... Zachery said that Sage managed to replicate it in February.

No wonder bugs take years to get acknowledged ... let alone fixed.
Employee
Posts: 125
Country: USA

Re: Profile Picture won't save

[ Edited ]

Mike,

What I'm saying that we reproduce it on his machine but on another it worked. I'm even in Ver. 11 Firefox and just tested and it reproduced I tested before and it worked.

Rodney Clark
act! Product Specialist
Platinum Elite Contributor
Posts: 14,621
Country: Australia

Re: Profile Picture won't save

Nickel Contributor
Posts: 377
Country: USA

Re: Profile Picture won't save

Hello Mike,

 

I read throught the thread and se you were speaking with Rodney have you recieved andy additional information from him via private message. 

Raemone Eberhardt
Sage ACT! Customer Support
Platinum Elite Contributor
Posts: 14,621
Country: Australia
Employee
Posts: 125
Country: USA

Re: Profile Picture won't save

  Mr. Lazarus I did try again on Zach's machine and it did fail as well. There was 1 - 2 machines were it did work pre ver 11. , but now when I test on firefox I get that message and if I try the same picture in IE it goes through with no problem.

Rodney Clark
act! Product Specialist
Platinum Elite Contributor
Posts: 14,621
Country: Australia

Re: Profile Picture won't save

So ... now you have a machine that it replicates on, should be possible for you to determine why :-)
Employee
Posts: 125
Country: USA

Re: Profile Picture won't save

[ Edited ]

Mr. Lazarus I will try and see why it fails. Also I'm planning on trying different versions of firefox and then checking to see what changed in the version it worked in and the next version after it.

Rodney Clark
act! Product Specialist
Employee
Posts: 125
Country: USA

Re: Profile Picture won't save

So far I've tested 11,10,9.0.1,and 8.0.1 and they all have the problem I will test on the other's and report back.

Rodney Clark
act! Product Specialist