Community
Showing results for 
Search instead for 
Do you mean 
Reply

Problems connecting from desktop to portal

Platinum Elite Contributor
Posts: 14,634
Country: Australia

Problems connecting from desktop to portal

When I try to login - Firefox 9.01:

 

504 Gateway Time-out

The server didn't respond in time.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Problems connecting from desktop to portal

We were experiencing some server issues yesterday, but those should be corrected now.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Platinum Elite Contributor
Posts: 14,634
Country: Australia

Re: Problems connecting from desktop to portal

Platinum Elite Contributor
Posts: 14,634
Country: Australia

Re: Problems connecting from desktop to portal

Still a problem ...

When I login now, it just takes me back to the login dialogue ... no error
Tuned Listener
Posts: 63
Country: USA

Re: Problems connecting from desktop to portal

[ Edited ]

Have you tried to add exceptions from within Firefox? If not you can go to Tools>Options>Security>Exceptions>Add the web site in and click Allow. Then Test it again.

 

 

Larry Yates

Sage ACT! Customer Support

Larry Yates
Platinum Elite Contributor
Posts: 14,634
Country: Australia

Re: Problems connecting from desktop to portal

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Problems connecting from desktop to portal

Mike,
I'm not able to reproduce this error in Firefox 9. Does the same thing happen with other browsers on your machine?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Platinum Elite Contributor
Posts: 14,634
Country: Australia

Re: Problems connecting from desktop to portal

It works in Chrome ... although it takes a few minutes to bring up the page
Tuned Listener
Posts: 63
Country: USA

Re: Problems connecting from desktop to portal

Mike,

 

It sounds like that your browser could be the issue since it works, but slow, in Chrome and could not be reproduced on our end. Is FireFox the only browser that is giving you issues like this?

 

Larry Yates

Sage ACT! Customer Support

Larry Yates
Platinum Elite Contributor
Posts: 14,634
Country: Australia

Re: Problems connecting from desktop to portal

Of the two that I have ....

Firefox is the one I use all day, every day ... and has no issue logging into any other site