Community
Showing results for 
Search instead for 
Do you mean 
Reply

Problem with syncing calendar entries between Act and Act Connect

Employee
Posts: 125
Country: USA

Re: Problem with syncing calendar entries between Act and Act Connect

Phil just let us know the results and we can go from there.

Rodney Clark
act! Product Specialist
New Member
Posts: 16
Country: United_Kingdom

Re: Problem with syncing calendar entries between Act and Act Connect

Good News:- I loaded the Demo Database and entries in the calendar in Act and also entering in Connect properly worked. I then reloaded my RCF Database into the portal and after this re-load the calendar entries worked properly either by entering in iphone via Companionlink Sync to main Act Database - or - by entering directly in ACT Also entering directly into Connect. I guess there must have been a data corruption after the Hotfix updates were carried out. Thanks for your assistance with this matter. However I would like to report another minor issue:- When you enter a new contact in Connect. All of the address lines Industrial Estate - Road etc. All appear on ONE line in Native Act! Plus the facility of selecting different telephone Country Codes does not seem to be correct in Connect (there is not a way to select the separate Country Code as you can within Act itself? Regards Phil
Employee
Posts: 125
Country: USA

Re: Problem with syncing calendar entries between Act and Act Connect

Phil I get tested it and when you add the address for each line press enter. So the first line is address 1 the second line is address 2  and so on. The address needs to be entered under the work tab. There isn't an option for the country code I think that you should submit it here as a feature request http://community.act.com/t5/Share-Your-Ideas/idb-p/ideas  .

Rodney Clark
act! Product Specialist
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Problem with syncing calendar entries between Act and Act Connect

Moved to Sage ACT! Connect standard discussion board as issue does not pertain to mobile Beta client