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No Contacts after Recover

Employee
Posts: 125
Country: USA

Re: No Contacts after Recover

Yes the turnaround time is this case wasn't what it should've been. With the International phone number issue that issue is being looked into and that functionality is there in the Premium Mobile Beta. Also do you call into support ?

Rodney Clark
act! Product Specialist
Platinum Elite Contributor
Posts: 14,634
Country: Australia

Re: No Contacts after Recover

1. International phone numbers have been looked at for 4 years
2. You can't call support for a beta product
3. If they did support it, why would I pay $99 for support on a $50 product?
4. The technical support for ACT! in Australia is shocking ... not worth $1
New Member
Posts: 2
Country: USA

Re: No Contacts after Recover

They sent me to Knowledge Base and Community. Really poor support.
Nickel Contributor
Posts: 377
Country: USA

Re: No Contacts after Recover

Hello junkyardog76 ,

 

At this time have you been able to recover your contacts on the portal.

Raemone Eberhardt
Sage ACT! Customer Support