02-07-2012 07:34 AM
Thanks for the feedback. Can you provide the me exact steps that you are performing with the Playbook? I would like to see if we can test this on our end with a Playbook if possible.
ACT! Customer Support
02-07-2012 07:38 AM
I am using the steps that Zachery told me to in his previous post:
The steps I am using are as follow:
1. Select the Contact
2. In the top right corner click the pencil icon.
3. Click in Device Notes and type what I want.
4. Click the Save Icon in the top right.
I have used exactly the same method on the Blackberry Torch with success.
02-07-2012 07:44 AM - last edited on 02-07-2012 09:35 AM by ghollister
Then it sounds like it is the browser for the Playbook. Thanks for the steps and I will see if it can be tested on our end with a Playbook.
02-07-2012 11:11 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
02-07-2012 11:26 AM
The score is 273 with 9 bonus points which interestingly score higher than Android devices. To be honest I am not really sure what I am looking for in relation to this 'Save device note issue' within the results but interestingly the Playbook will get an OS update this month which according to the Beta testing will give it an HTML 5 result of 329 with 9 bonus points.
02-08-2012 07:28 AM
With Sage ACT! Connect you can add or edit a device note which, will sync back to ACT!, or you can view existing notes and histories on the contact. To edit the device note, select the contact and then select the Pencil (edit) from the Contact record. The device note can be found at the bottom of the contact fields while you're in edit mode. After you've entered the note it can be viewed from the Device Note section on the contact.
Brandon, I don't think is suitable for what we would want to achieve, see the thread here http://community.act.com/t5/Sage-ACT-Connect-Beta-iPhone/Device-Note/m-p/179233#M163
To have some form of ability to add a note, which is date stamped, to then function the same as adding a new note on the desktop ACT! would be a good feature. It would then allow you to update ACT! on a regular basis from any browser and any machine that supports HTML5.
I shall add this to the 'Share your ideas' thread.
02-08-2012 08:05 AM
If Understand one of your posts correctly does your device not have HTML5 on it until the OS update? Once the update is applied let usknow how it works then.
02-08-2012 08:11 AM
The playbook does support HTML 5 but the scoring will be improved once the new OS update is out later this month. I shall let you know if the device note issue is resolved once the OS update has been applied.
02-22-2012 08:08 AM
I have now installed OS 2 on my Blackberry Playbook and I can confirm that the Device Note section now saves after you have added a note.
The score for this new OS at www.html5test.com is 354 and 9 bonus points.
Hope that helps,